Terms of service

Terms and Conditions

Welcome to Initial Ascent. We appreciate your interest in our company. These terms and conditions cover the use of the Initial Ascent website ("our site"), and may have changed recently. By accessing any page of our site, you understand and agree to be bound by these terms and conditions. Services in connection with this site are provided to you under the following terms of use, and we reserve the right to modify, change, amend, and update these terms at any time without notice to you. If these terms are, or become unacceptable to you, you should discontinue use of this site immediately. Use of this site constitutes your agreement to these terms and conditions. Future use of this site indicates your continued willingness to be bound by the terms in place at the time of use.

“Content” refers to, and includes, information, material, data, graphics files, or other items that are supplied by you or any other party. The term may be used interchangeably with the above words. “Site” refers to "initialascent.com”. By submitting your order online, you authorize Initial Ascent to charge your credit card in-full for payment, including; shipping, handling fees and applicable sales tax.

Copyright Policy

We respect the intellectual property of others, and we ask that our customers do the same. Unless where specifically stated otherwise by Initial Ascent, nothing available to users via the website may imply any ownership or licensing rights. Content gathered, saved or reproduced from our site, including technology, media, in all forms currently existing of future content, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code. All rights not given to you in our Terms and Conditions are expressly reserved by Initial Ascent.

You agree to indemnify and hold Initial Ascent and our parent, subsidiaries, affiliates, officers, agents, business partners or employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, or transmit through our site. Initial Ascent reserves the right to assume the defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Initial Ascent’s defense of such claim. In all cases, you remain responsible for any content.

100% Satisfaction Guarantee Terms and Conditions

If for any reason you aren't fully satisfied with your purchase, we will either replace it or provide a refund, with the following terms and conditions:

  • We allow up to 30 days from the date of purchase to return any of our products. We understand the importance of making sure that our products fit you properly. We offer a 100% money-back guarantee so long as the product is in good resalable condition with no physical damage, stains, odor, etc...
  • Full refund guarantee does not apply to shipping claims; orders damaged or lost by USPS, UPS, FedEx or other freight carriers.
  • We reserve the right to have you return the original order, before replacing or refunding your order.
  • This guarantee does not cover fees for mailing service, postage, or associated incidental or consequential damages or claims. Initial Ascent is not liable for U.S. Postal Service errors, including loss or delay.

Cancellation Fee Policies

You may cancel your order at any time prior to order shipping. Any order that has shipped and you wish to cancel will result in additional shipping charges to return the item(s) to Initial Ascent which will be the responsibility of the purchaser.

International Orders

Additional charges may occur on international shipments. These charges will be your obligation.

Proprietary Rights

The Software and all pages within our site are the property of Initial Ascent. The "Initial Ascent" name and logo are trademarks and/or service marks owned by the parent company of Initial Ascent. All other trademarks, service marks and logos used on our site are the trademarks, service marks or logos of their respective owners, and cannot be reproduced or replicated without express written permission to do so. You acknowledge that you do not acquire any ownership rights by downloading or republishing copyrighted material from our site. If you have further questions referring to our content, please contact info@initialascent.net.

Trademarks

The trademarks, logos, service marks and trade names (collectively the "Trademarks") displayed on the website or on content available through the website are our registered and unregistered Trademarks and others and may not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by us that appear on the website or on or through the website's services, if any, are the property of their respective owners. Nothing contained on the website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the website without our written permission or the third party that may own the applicable Trademark. Your misuse of the Trademarks displayed on the website or on or through any of the website's services is strictly prohibited.

Links and Dealings with Third Parties

We choose our third-party affiliates linked from our site carefully to ensure they provide quality products and services. You acknowledge your understanding that your access to and use of any third party website linked from our site will be governed by the terms and conditions belonging to that third party. We occasionally use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please contact info@initialascent.net.

Prohibited User Conduct

You warrant and agree that, while using the website and the various services and features offered on or through the website, you shall not: (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) insert your own or a third party's advertising, branding or other promotional content into any of the website's content, materials or services (for example, without limitation, in an RSS feed or a podcast received from us or otherwise through the website), or use, redistribute, republish or exploit such content or service for any further commercial or promotional purposes other than that intended by us for this website; or (c) attempt to gain unauthorized access to other computer systems through the website. You shall not: (i) engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses or other contact or personal information, or any other automatic means of obtaining lists of users or other information from or through the website or the services offered on or through the website, including without limitation any information residing on any server or database connected to the website or the services offered on or through the website; (ii) obtain or attempt to obtain unauthorized access to computer systems, materials or information through any means; (iii) use the website or the services made available on or through the website in any manner with the intent to interrupt, damage, disable, overburden, or impair the website or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; (iv) use the website or the website's services or features in violation of our or any third party's intellectual property or other proprietary or legal rights; or (v) use the website or the website's services in violation of any applicable law. You further agree that you shall not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the website or the website's services, or any content thereof, or make any unauthorized use thereof. You agree that you shall not use the website in any manner that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website or any of its services. You shall not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the website.

Disclaimer

Initial Ascent provides this website as a service. While the information contained within the site is periodically updated, no guarantee is given that the information provided in this website is correct, complete, and/or up-to-date. The materials contained on this website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Initial Ascent does not accept any responsibility for any direct or indirect loss which may arise from reliance on information contained on this site.

Permission is given for the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer. The contents of this site are protected by copyright under international conventions and, apart from the permission stated, the reproduction, permanent storage, or retransmission of the contents of this site is prohibited without the prior written consent of Initial Ascent.

Some links within this website may lead to other websites, including those operated and maintained by third parties. Initial Ascent includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents (exceptions may apply).

Mobile Terms of Service

Initial Ascent

Last updated: Oct. 19, 2022

The Initial Ascent mobile message service (the "Service") is operated by Initial Ascent LLC (“Initial Ascent”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Initial Ascent’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Initial Ascent through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Initial Ascent. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18776241525 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Initial Ascent mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18776241525 or email info@initialascent.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Indemnification

You agree to defend, indemnify and hold us and our affiliates' directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including attorneys' fees, arising in any way from your use of the Web Site, your placement or transmission of any message, content, information, software or other materials through the Web Site, or your breach or violation of the law or of these Terms and Conditions. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with our defense of such claim.

This website and its contents are provided "AS IS" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Reproduction, distribution, republication, and/or retransmission of material contained within this website are prohibited unless the prior written permission of Initial Ascent has been obtained.